Effective Date: December 7, 2025
Welcome to Meri Shop (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application.
When you use our app, we collect the following information:
Our app only requires Internet access permission to communicate with our servers and upload data securely. We do not request any permissions to access your device’s photos, media, or camera directly. When you choose to upload images, the app uses your device’s native photo picker, which allows you to select photos without granting the app direct access to your media or storage. This ensures your privacy and control over your files. We only access the photos or files that you explicitly select and do not access or store any other data from your device. Location: Our app may request access to your device’s location only when you choose to use location-based features such as "Find Nearby Shops". We use this location information to provide you with nearby shop listings. Location data is stored securely on our servers and is used solely for this purpose. You can disable location access anytime from your device settings.
The app tracks how many times a user's profile is viewed. This view count is stored securely in our database and is only visible to the respective user. We do not share this data with any third parties.
All shop-related data including shop name,shop image(profile),posts, owner name, city, state, address,contact(phone number or email), view count and status or note is stored securely on our backend servers hosted on AWS and saved in a MongoDB database.
This information is publicly visible to all users of the app when browsing or searching shops.
The status field is flexible, allowing shop owners to enter any text describing their shop’s current state.
Uploaded images are securely stored on our cloud storage (such as AWS S3 and MongoDB) and are not shared with any third parties.
When you sign up using your Gmail account, the app opens the Google Account Chooser modal directly without requesting any additional device permissions such as location or contacts.
This ensures a quick, secure, and privacy-friendly sign-up process.
We only access your email address for authentication purposes.
Our app allows users to enter and upload content that is publicly visible to other users. This includes:
All of this information is provided voluntarily by users when creating or updating their shop profile. Since this content is publicly visible to other users, please ensure it does not contain any private, sensitive, abusive, or false information.
We reserve the right to remove any user-generated content that violates our content policy or applicable laws. Users who repeatedly post inappropriate content may have their accounts suspended or removed.
If you find any content that violates our terms, please report it to: merishopapp.in@gmail.com
You can save your favorite shops locally on your device using AsyncStorage.
Favorites data is stored only on your device. It is automatically deleted when you log out, and you can also manually remove it anytime from within the app.
Your authentication token is also removed securely on logout to protect your privacy.
Deletion of your Gmail account data or shop can be performed directly from the Settings section within the app. If you wish to permanently remove your data from our servers, please go to the Home screen, tap the top-right corner menu,click advance Setting and select the "Delete Account" option. Follow the confirmation steps to complete the process.
Once your account is deleted, all associated data including your Gmail login, shop information, and any related personal content is permanently removed from our system. We do not store or retain any of your data after successful deletion.
Note: Simply uninstalling or deleting the app from your phone does not remove your account or data from our servers. Your account will remain active unless you delete it yourself using the in-app option as explained above.
We are fully committed to data privacy and comply with all applicable laws and regulations regarding user data collection, access, modification, and deletion. Your information is handled with utmost security and respect.
If you face any issue about deletion you can contact on merishopapp.in@gmail.com .
Users can report any shop or user for inappropriate content or policy violations by contacting our team via email(merishopapp.in@gmail.com).
All reports are sent securely to our team via email.
Our dedicated moderation team reviews all reports and takes necessary action including warnings, suspension, or removal of violating content.
This ensures a safe and trustworthy environment for all users.
Logging out removes all local favorite shops and your login authentication token from your device.
This prevents unauthorized access and keeps your data safe.
Our app does not use cookies. However, it may use local storage (such as AsyncStorage) to store user preferences or login information securely on your device.
We follow all relevant laws and regulations including Indian data protection laws.
Our app is not intended for children under 18 years old.
We do not knowingly collect data from children under 18.
We do not sell or rent your personal information.
Information is shared only with trusted service providers who help us operate the app and maintain servers, under strict confidentiality.
In accordance with applicable laws, we may share user information with government authorities or law enforcement agencies if legally required to do so, such as through a valid court order or official investigation.
Ads and Monetization: Our app shows ads using Google AdMob. These ads are provided by Google and may include third-party advertisers. AdMob may use your device’s Advertising ID (AD_ID) to deliver relevant ads, prevent fraud, and improve ad performance. We do not sell or share your personal information with advertisers.
We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
We use HTTPS to securely transmit user data between the app and our services.
Security, safety, and integrity are integral parts of our services. We may use your information to verify accounts and activities, combat harmful conduct, protect users against spam or abuse, and ensure our services are being used legally and respectfully. This includes investigating suspicious activities or violations of our Terms and policies.
Please refer to the “Sharing Your Information” section above for legal disclosures.
The Meri Shop app provides chat and voice call functionality to help users communicate securely.
All chats are transmitted and stored using secure HTTPS connections.
Chat messages are temporarily saved in our MongoDB database and automatically deleted after a fixed time period to protect your privacy.
Voice calls use your device’s microphone and are transmitted in real time. We do not record, store, or share any call audio.
Our backend is hosted using AWS App Runner, where instances may change dynamically. However, all communications remain fully encrypted and secure at all times.
Users can report or block other users directly from the chat screen in case of unwanted or inappropriate communication.
We strictly prohibit harassment, abuse, or sharing of sensitive or harmful content. Any violation may result in account suspension or permanent ban.
Permissions Used:
All permissions are used solely to enable these features and can be revoked anytime via your device settings.
The Meri Shop app uses Firebase Cloud Messaging (FCM) to send important notifications, such as chat messages, call alerts, and app updates.
We do not share or sell any notification data to third parties. All communications remain protected and handled in compliance with Google’s data protection standards.
This Privacy Policy may be updated occasionally.
Updates will be posted within the app and take effect immediately.
Please review periodically.
By signing up or using the Meri Shop app, you automatically agree to and accept the terms outlined in this Privacy Policy.
In the event that we are involved in a merger, acquisition, restructuring, bankruptcy, or sale of all or some of our assets, we may transfer your information to the successor entity or new owners. Such transfers will be done in accordance with applicable data protection laws.
If you have questions or concerns, contact us at:
Email: merishopapp.in@gmail.com